FAQ

About the Service

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Q. Do I need to speak Japanese?

A. Not at all. You don’t need to speak Japanese, and it’s also perfectly fine if you are not confident in English.
I communicate in a simple and flexible way, adapting to each client so you can feel comfortable throughout the session.

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About the Color Analysis

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Q. What is the difference between the full analysis and the group session?

A. Private and pair sessions include a comprehensive analysis using a full set of drapes to identify your best season, secondary palette, and most flattering 10 colors.
Group sessions offer a simplified version focused on identifying your best season in a relaxed and enjoyable setting.

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Q. Can you check if my current makeup suits me?

A. Yes, absolutely. You are welcome to bring your own cosmetics, and I will provide personalized advice on colors.

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Q. Can I take photos during the session?

A. Yes, of course. You are welcome to take photos during the session. I would also be happy if you share them on social media.

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Shopping Experience

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Q. Where do we go shopping in Ginza?

A. Shopping sessions are mainly held in Ginza and Yurakucho.

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Depending on your style and goals, we may visit a curated mix of locations such as GINZA SIX, Matsuya Ginza, Ginza Mitsukoshi, Hankyu Men's Tokyo, Lumine Yurakucho, Barneys New York Ginza, and Uniqlo Ginza. Each session is fully tailored to you.

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Q. Can the shopping session be customized?

A. Yes, sessions can be designed to suit your needs.
Shopping is primarily based in Ginza and Yurakucho, but cosmetics-focused sessions, longer sessions such as half-day, and requests outside Ginza can also be arranged.
Please feel free to contact me to discuss your preferences.

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Booking & Practical Information

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Q. How can I book a session?

A. Please send your request via the contact form. I will get back to you within 24 hours.

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Q. Where are you located?

A. The studio is located in Ginza, Tokyo, one of the most prestigious shopping districts in Japan.

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Q. What is your cancellation policy?

A. If you need to cancel or reschedule, please let me know in advance.
The following cancellation policy applies:

• 7 days or more before: No charge

• 6 to 2 days before: 50% of the session fee

• 1 day before: 80% of the session fee

• On the day: 100% of the session fee

Thank you for your understanding.